Privacy Policy
Last Updated: 14 July 2026
Khodiyar eSolutions Pvt. Ltd. (“Khodiyar eSolutions,” “Company,” “we,” “our” or “us”) respects your privacy and is committed to protecting the personal data entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:
- Visit https://www.khodiyaresolutions.com/;
- Submit an inquiry or consultation request;
- Subscribe to our newsletter or register for a webinar or event;
- Enquire about or purchase software, training or engineering services;
- Participate in a course, workshop, seminar or professional training programme;
- Communicate or enter into a business relationship with us; or
- Otherwise interact with Khodiyar eSolutions.
By accessing our website or voluntarily providing your personal data, you acknowledge the practices described in this Privacy Policy.
1. About Khodiyar eSolutions
Khodiyar eSolutions Pvt. Ltd. provides services and solutions in areas including:
- Engineering consultancy;
- CAD, CAM and CAE services;
- Industrial and manufacturing engineering;
- Plant engineering;
- Product design and reverse engineering;
- Simulation and design validation;
- Architectural, structural, MEP and BIM services;
- Architectural visualisation and interior design;
- 3D modelling, rendering and animation;
- Augmented reality, virtual reality and mixed-reality solutions;
- Digital-twin and immersive visualisation solutions;
- Software sales, licensing, implementation and support;
- Professional and academic software training;
- Webinars, workshops, seminars and events; and
- Dedicated technical and engineering resources.
This Privacy Policy applies to personal data processed in connection with these activities.
2. Personal Data We Collect
he personal data collected depends on how you interact with us.
2.1 Information You Provide Directly
You may provide us with:
- Full name;
- Email address;
- Telephone or mobile number;
- Company or organisation name;
- Job title, department or professional role;
- City, state, country or business address;
- Area of interest, such as consultancy, training, software, newsletter or webinar;
- Details included in an inquiry or message;
- Communication preferences;
- Course, training or event-registration information;
- Educational or professional background when relevant to training or recruitment;
- Software product, licence or support requirements;
- Quotation, order, invoicing or transaction information;
- Feedback, testimonials or survey responses;
- Curriculum vitae, employment history or application details when applying for employment; and
- Any other information you voluntarily provide.
Please avoid submitting sensitive or confidential personal data unless it is necessary and specifically requested by us.
2.2 Project and Technical Information
When you engage us for engineering, design, BIM, architectural, visualisation, simulation, software or related services, we may receive:
- CAD drawings and engineering documents;
- BIM models;
- Architectural plans and layouts;
- Technical specifications;
- Manufacturing or product information;
- Project-site information;
- Photographs, videos and reference materials;
- Client standards and project instructions;
- User or stakeholder contact information;
- Software configuration and technical-support information; and
- Other files required to perform the agreed services.
Some technical or project files may incidentally contain personal data. Such information will be processed only for the relevant project, contractual purpose or legal requirement.
2.3 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol address;
- Browser type and version;
- Device type and operating system;
- Approximate geographic location;
- Pages visited and time spent on the website;
- Date and time of access;
- Referring website or search engine;
- Website interactions and navigation patterns;
- Cookie identifiers; and
- Diagnostic, performance and security information.
This information helps us maintain the security, usability and performance of our website.
2.4 Information Received from Other Sources
We may receive personal data from:
- Your employer, organisation or authorised representative;
- Business partners and referrals;
- Software manufacturers, publishers or authorised partners;
- Training institutions and academic partners;
- Event organisers;
- Social-media platforms;
- Publicly available professional or business sources; and
- Service providers supporting our business operations.
Where another person provides your information, that person should have the authority or lawful basis to share it with us.
3. How We Use Personal Data
We may use personal data to:
- Respond to inquiries and consultation requests;
- Understand your engineering, software, training or business requirements;
- Prepare and provide proposals, quotations and estimates;
- Deliver contracted services;
- Manage projects and client relationships;
- Process software orders, licences, renewals and support requests;
- Register participants for courses, workshops, webinars and events;
- Provide training, certification and placement-support services;
- Communicate project updates and service information;
- Provide customer and technical support;
- Schedule meetings, demonstrations and consultations;
- Process invoices, payments and accounting records;
- Maintain contractual, tax and regulatory documentation;
- Improve our website, services, courses and customer experience;
- Conduct internal reporting and business analysis;
- Send newsletters, service updates and promotional communications where permitted;
- Prevent fraud, misuse, unauthorised access and security incidents;
- Protect our legal rights, intellectual property, employees and clients;
- Handle complaints and privacy requests;
- Comply with legal, regulatory and contractual obligations; and
- Carry out another purpose explained to you at the time the information is collected.
We will not use personal data for a materially unrelated purpose without providing appropriate notice or obtaining consent where required.
4. Legal Grounds for Processing
Depending on the circumstances and applicable law, we process personal data based on:
- Your consent;
- Information voluntarily provided by you for a specific requested purpose;
- Steps necessary to respond to your inquiry or enter into a contract;
- Performance of a contract with you or your organisation;
- Compliance with legal and regulatory obligations;
- Protection of individuals, systems, property or legal rights;
- Prevention and investigation of fraud or cybersecurity incidents; and
- Other lawful or legitimate uses permitted under applicable law.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing that took place lawfully before the withdrawal.
5. Client Project Data and Confidential Information
When Khodiyar eSolutions processes personal data contained in files, drawings, models, databases or materials supplied by a client, we may act as a service provider or data processor on behalf of that client.
In such circumstances:
- The client generally determines why the personal data is processed;
- We process the information according to the client’s documented instructions and contractual requirements;
- The client is responsible for ensuring that it has the authority to provide the information to us;
- We will use the information only to provide the contracted services, maintain security or comply with legal requirements; and
- Access will be limited to authorised personnel and service providers who require it for the project.
Project confidentiality, intellectual-property ownership and information-security obligations may also be governed by the relevant proposal, non-disclosure agreement, service agreement or other written contract.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, analyse website traffic, improve performance and support marketing activities.
Cookies may include:
Essential Cookies
These cookies support core website functions, security, form submissions and page navigation. Disabling them may affect website operation.
Analytics and Performance Cookies
These cookies help us understand how visitors use the website, including the pages visited, time spent and technical performance.
Functionality Cookies
These cookies remember choices or preferences to provide an improved experience.
Advertising or Marketing Cookies
Where enabled, these cookies may help measure advertising campaigns or show content relevant to visitors.
You can manage cookies through your browser settings or through the website’s cookie-consent controls, where available. Blocking certain cookies may reduce website functionality.
Third-party services integrated into the website may place their own cookies and process information according to their respective privacy policies.
7. Contact Forms, Newsletters and Marketing
When you complete a contact form, we use the information provided to respond to your inquiry and communicate regarding the services in which you have expressed interest.
Where you subscribe to a newsletter, register for a webinar or agree to receive marketing communications, we may send:
- Company news;
- Engineering and technology insights;
- Service information;
- Software updates;
- Training announcements;
- Webinar and event invitations; and
- Relevant promotional communications.
You may unsubscribe at any time by:
- Selecting the unsubscribe link included in an email;
- Replying to the communication with an unsubscribe request; or
- Contacting us at info@khodiyaresolutions.com.
Administrative, contractual, transactional and service-related messages may still be sent where necessary.
8. How We Share Personal Data
We may share personal data only when reasonably necessary with:
- Employees and authorised representatives;
- Affiliated or group entities involved in providing the requested service;
- Website-hosting and IT-service providers;
- Email, communication and customer-management platforms;
- Cloud-storage and project-collaboration providers;
- Analytics and website-performance providers;
- Payment, accounting and invoicing providers;
- Software publishers, manufacturers, OEMs and authorised partners;
- Trainers, certification bodies and academic partners;
- Consultants, auditors, professional advisers and insurers;
- Contractors and technical specialists involved in a client project;
- Government authorities, courts, law-enforcement bodies or regulators where legally required; and
- A purchaser, investor or successor in connection with a merger, restructuring, financing or transfer of business assets.
Service providers are authorised to process personal data only for the relevant service and are expected to maintain appropriate confidentiality and security protections.
We do not sell or rent personal data to third parties for monetary consideration.
9. International Processing and Transfers
Khodiyar eSolutions works with clients, technology providers and business partners in India and other countries. Personal data may therefore be accessed, stored or processed outside the state or country in which it was originally collected.
When personal data is transferred internationally, we take reasonable measures to ensure that the transfer is permitted by applicable law and that appropriate contractual, organisational or technical safeguards are used.
Where a client contract imposes specific data-location or transfer restrictions, we will handle project data in accordance with that contract.
10. Data Retention
We retain personal data only for as long as reasonably necessary for:
- The purpose for which it was collected;
- Responding to inquiries and maintaining business relationships;
- Delivering services and completing projects;
- Supporting software licences, training or certifications;
- Maintaining financial, tax and contractual records;
- Establishing, exercising or defending legal claims;
- Meeting regulatory or legal requirements; and
- Preventing fraud and maintaining system security.
Retention periods may vary depending on the type of information and relationship involved.
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise or restrict access to it, unless continued retention is legally required.
Backup copies may remain for a limited period until they are overwritten or securely deleted through normal backup procedures.
11. Data Security
We use reasonable administrative, technical and physical safeguards designed to protect personal data from:
- Unauthorised access;
- Accidental loss;
- Misuse;
- Alteration;
- Unauthorised disclosure;
- Destruction; and
- Other unlawful processing.
These measures may include access controls, confidentiality requirements, secure systems, authentication mechanisms, backups, malware protection, monitoring and staff awareness practices.
However, no website, email transmission, cloud platform or electronic-storage method can be guaranteed to be completely secure. You should use appropriate caution when sending confidential or sensitive information electronically.
If we become aware of a personal-data breach, we will take reasonable steps to contain, investigate and address the incident and provide notifications where required by applicable law.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we process;
- Request access to your personal data;
- Request correction of inaccurate or misleading information;
- Request completion or updating of incomplete information;
- Request deletion or erasure of personal data;
- Withdraw previously provided consent;
- Opt out of direct-marketing communications;
- Raise a complaint or grievance regarding our processing;
- Request information regarding entities with which personal data has been shared, where applicable;
- Nominate another person to exercise certain rights in the event of death or incapacity, where provided by law; and
- Exercise other rights available under the laws applicable to you.
Certain requests may be restricted where retention or processing is required for contractual, security, legal or regulatory reasons.
To exercise a privacy right, email info@khodiyaresolutions.com with the subject line:
“Personal Data Request”
Please include sufficient information for us to identify your records and understand the request. We may need to verify your identity before completing it.
We will respond within the period prescribed by applicable law.
13. Children’s Personal Data
Our general website and business services are not intended to collect personal data directly from children without appropriate authorisation.
Some training programmes, workshops or academic activities may be relevant to students under the age of 18. Where we knowingly collect personal data relating to a child, we will seek verifiable consent from a parent or lawful guardian where required.
Parents or guardians who believe that a child has submitted personal data without appropriate consent may contact us to request its review or deletion.
We do not knowingly undertake targeted advertising directed specifically at children or behavioural monitoring of children where prohibited by law.
14. Third-Party Websites and Embedded Content
Our website may contain links to or embedded content from:
- Social-media platforms;
- Mapping services;
- Video-hosting platforms;
- Software manufacturers;
- Event-registration platforms;
- Payment providers; and
- Other external websites.
We do not control the privacy, security or content practices of third-party websites. Visiting or interacting with those services is subject to their own terms and privacy policies.
The inclusion of a third-party link does not mean that we accept responsibility for that third party’s processing activities.
15. Social-Media Interactions
When you interact with us through LinkedIn, Facebook, Instagram, X, YouTube or another social-media platform, the platform may collect and process information according to its own privacy policy.
Information that you post publicly may be visible to other platform users. Please avoid publishing confidential or sensitive information through public comments or posts.
16. Automated Decision-Making
We do not ordinarily use personal data collected through the website to make decisions that produce legal or similarly significant effects through solely automated processing.
If this practice changes, we will provide appropriate notice where required.
17. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect:
- Changes to our services;
- New website functionality;
- Changes in technology;
- Changes to our data-processing practices; or
- New legal and regulatory requirements.
The revised version will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the website, email or another appropriate method.
Continued use of the website following an update will be subject to the revised Privacy Policy.
18. Privacy and Grievance Contact
Questions, concerns, complaints or requests regarding this Privacy Policy or the processing of personal data may be submitted to:
Privacy and Grievance Contact
Khodiyar eSolutions Pvt. Ltd.
The Link, 611, Vijay Cross Road
Navrangpura, Ahmedabad
Gujarat – 380009, India
Email: info@khodiyaresolutions.com
Telephone: +91 7600008281 / +91 7802061166
Website: https://www.khodiyaresolutions.com/
